Privacy Policy

Privacy Policy

Last updated: September 13, 2026

At SToys.pk, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase from our website.

By using SToys.pk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Personal Information

  • Full name

  • Delivery address

  • Billing address, where applicable

  • Phone number

  • Email address

  • Order and purchase information

Website & Technical Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages you visit

  • Products you view

  • Referring website or source

  • General website usage information

This information helps us understand how visitors use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Deliver your purchases to you

  • Confirm or contact you about your order

  • Provide customer support

  • Process payments

  • Send order and delivery updates

  • Improve our website, products, and services

  • Prevent fraud and unauthorized activity

  • Maintain the security of our website

  • Respond to questions, requests, or complaints

  • Send promotional communications where permitted and where you have agreed to receive them

We only use your information for legitimate business purposes related to operating and improving SToys.pk.

3. Payments

When you make a purchase, your payment information may be processed by the payment provider or payment method you choose.

SToys.pk does not intentionally store complete payment card details on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

For Cash on Delivery orders, we may collect the information necessary to confirm and deliver your order.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Delivery and courier companies

  • Payment processors

  • Shopify and technology providers

  • Website analytics and marketing services

  • Customer support services

  • Fraud prevention and security providers

We only share information that is reasonably necessary for these services.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of SToys.pk, our customers, or others.

5. Cookies

SToys.pk may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing and advertising

  • Maintain website security

You can manage cookies through your browser settings. Depending on your location, you may also have additional choices regarding cookies and similar technologies.

6. Third-Party Services

Our website may use third-party services, applications, and integrations to provide features such as:

  • Payments

  • Shipping

  • Analytics

  • Marketing

  • Customer support

  • Social media features

These third parties may process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services when appropriate.

7. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • Sales

  • Other SToys updates

You can unsubscribe from promotional emails or other marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Request information about how your data is used

Some requests may be subject to legal or legitimate business requirements.

To make a privacy-related request, please contact us using the details provided below.

11. Children's Privacy

SToys sells products intended for children, but our website is intended to be used by parents, guardians, and other adults making purchases.

We do not knowingly request or intentionally collect personal information directly from children for marketing purposes.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. External Links

Our website may contain links to third-party websites, including social media platforms and other services.

SToys.pk is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

SToys.pk
📧 Email: [Your business email]
📱 WhatsApp/Phone: [Your business number]
🌐 Website: SToys.pk